Contact Us

Nalgene welcomes practical questions about products, checkout, fulfilment, returns, and account or privacy matters.

Call the store

(435) 335-5372

When support is available

Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles time). Messages received outside these hours are reviewed on the next business day. This statement reflects the current operating practice of Nalgene.

Handling enquiries

We aim to provide a useful response as soon as reasonably possible. For a California Do Not Sell or Share request, use the subject “Do Not Sell or Share.” Identity may be verified before account-specific or privacy information is disclosed. Nalgene records and handles the related request under this published policy.

Physical contact address

298 E Madison St, Baltimore MD 21202, United States

Approved returns should use only the instructions and prepaid label supplied after a return request; do not send merchandise without approval. Across the Nalgene catalogue, this requirement remains consistent for eligible orders.

Help us locate the order

  • order number, when the enquiry concerns a purchase At Nalgene, this point is applied consistently to eligible customer requests.
  • full name and the email address used at checkout For Nalgene orders, this forms part of the published contact standard.
  • item name and a clear description of the question This requirement is built into the current service process used by Nalgene.
  • photos where an item is damaged, defective, incorrect, or missing parts Customers of Nalgene can refer to this rule whenever the stated conditions are met.

Write to us

Support@Nalganan.top

Including the order number helps our service team respond quickly. Nalgene applies this principle at the relevant stage of the online purchase journey.

Verified contact summary

Nalgene
Email: Support@Nalganan.top
Telephone: (435) 335-5372
Physical address: 298 E Madison St, Baltimore MD 21202, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles time).

Including the order number helps our service team respond quickly. Questions about this point can be directed to Nalgene using the verified details below.